Go Deeper.sg ("we", "us", "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy explains what data we collect, how we use it, and your rights.
We collect personal data only when you make a purchase or contact us. This may include:
We do not use cookies for tracking. We do not collect data through forms on this website beyond what is required to fulfil your order.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We use Stripe as our payment processor. When you complete a purchase, your payment information is submitted directly to Stripe and is governed by Stripe's Privacy Policy. We receive only your name, email, and shipping address from the checkout flow.
We retain your order information for up to 3 years for accounting and customer service purposes, after which it is securely deleted unless we are legally required to retain it longer.
Under the PDPA, you have the right to:
To exercise any of these rights, email us at hello@godeeper.sg. We will respond within 30 days.
We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. All data transmission on this site uses HTTPS encryption.
We may update this policy from time to time. Material changes will be noted with a revised "Last updated" date at the top of this page.
If you have questions about this policy, contact us at hello@godeeper.sg.